Shipping policy

At TheFirstYoung, we are dedicated to providing a reliable, secure, and transparent shopping experience for our customers worldwide.

Shipping Coverage

We offer international shipping to most major countries and regions globally, including:

United States

Australia

Austria

Belgium

Canada

United Kingdom

Many other countries and regions

If you can complete the checkout process, we can deliver to your location.

Order Processing Time

Processing Time

All orders are prepared and dispatched from our warehouse within 1–2 business days (24–48 hours) after payment confirmation.

(Excluding weekends and public holidays.)

Order Cut-off Time

5:00 PM (PST), Monday–Friday

Orders placed after 5:00 PM on Friday or during the weekend will be processed on the following business day.

Shipping Fees & Free Shipping

We offer straightforward and consistent shipping rates worldwide:

 

Estimated Arrival

Most orders arrive within 11–24 business days from the date of purchase.

Please note that delivery times are estimates and may vary depending on destination and carrier conditions.

Order Tracking

Once your package has been dispatched, you will automatically receive a Shipment Confirmation Email containing:

Tracking Number

Direct Tracking Link

Tracking information is typically activated within 24 hours after shipment.

You can monitor your package's journey securely at any time using the provided details.

Delivery Exceptions & Delays

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

Severe weather conditions or natural disasters

Carrier or airline delays

National public holidays

Regional logistics disruptions

Peak shopping seasons

Need Help?

If your package is significantly delayed, or if tracking shows "Delivered" but you have not received it, please contact our Customer Support Team immediately:

Email: service@thefirstyoung.com

We will actively coordinate with the carrier to resolve the issue as quickly as possible.

Customs, Duties & Taxes

International orders may occasionally be subject to:

Import Duties

Customs Taxes

VAT (Value Added Tax)

These charges may be imposed by the destination country upon arrival.

Unless explicitly covered at checkout, any additional customs fees, taxes, or duties are the responsibility of the recipient.

We recommend contacting your local customs office for specific details regarding your country's import policies.